Welcome to Athearn Shop at newlittletoystore.com! We specialize in premium modeling supplies for hobbyists, including HO Scale models, Gundam figures, automotive parts, and specialized modeling tools. These Terms and Conditions outline the rules and responsibilities for using our website and making purchases.

1. Acceptance of Terms

By accessing and using Athearn Shop (“the Site”), you agree to comply with these Terms and Conditions. If you disagree with any part, please refrain from using our services.

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You may not:

  • Use the Site for unlawful purposes
  • Attempt to access other users’ accounts
  • Disrupt the Site’s functionality
  • Use automated systems to extract data without permission
  • Misrepresent your identity or provide false information

3. Product Information

3.1 Product Descriptions

We strive for accuracy in describing our:

  • HO Scale models (including track components, bridges, and rolling stock)
  • Gundam and collectible figures
  • Automotive parts and armor collections
  • Modeling applicators and tools

However, slight variations may occur in scale model colors or packaging. Contact us at [email protected] for clarification before purchasing.

3.2 Clearance Items

Clearance products are sold “as-is” and:

  • Are non-returnable
  • May have minor cosmetic imperfections
  • Are available in limited quantities

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

  • Verify payment information before processing
  • Cancel orders for pricing errors or stock unavailability
  • Limit quantities per customer

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed in USD. International customers may incur currency conversion fees.

4.3 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over $50 via EMS (15-25 business days)

We ship globally except to certain Asian countries and remote areas. Tracking information will be emailed upon shipment.

5.3 Delivery Issues

Report undelivered packages within 30 days of expected delivery. We recommend:

  • Filming unboxing of high-value items (HO Scale bridges, armor models)
  • Inspecting small components (Athearn parts, track pieces) immediately
  • Reporting damage within 48 hours for priority handling

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unopened Gundam/collectible figures
  • HO Scale models with original packaging
  • Automotive parts in resalable condition

Non-returnable items:

  • Clearance items
  • Opened figure packages
  • Special order/discontinued items

6.2 Return Process

  1. Contact us at [email protected] within 15 days
  2. Include order number and return reason
  3. Wait for return authorization (2 business days)
  4. Ship to: Athearn Shop Returns, 2529 Lightning Point Drive, Memphis, US 38110

6.3 Refunds

  • Processed within 3 business days after inspection
  • Issued to original payment method
  • Original shipping costs non-refundable (unless our error)

7. Intellectual Property

All content on the Site, including:

  • Product images
  • Descriptions
  • Brand names (Athearn, Bachmann, Gundam)

are protected by copyright and trademark laws. Unauthorized use is prohibited.

8. Limitation of Liability

Athearn Shop shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Shipping delays beyond our control
  • Modifications made to products after delivery

Our total liability for any claim shall not exceed the purchase price of the product(s) in question.

9. Governing Law

These Terms shall be governed by Tennessee law. Any disputes shall be resolved in courts located in Memphis, TN.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

11. Contact Information

For questions about these Terms:

Athearn Shop
2529 Lightning Point Drive
Memphis, TN 38110
Email: [email protected]

Modeler’s Note: We’re fellow enthusiasts committed to your hobby experience. These terms exist to protect both parties while ensuring you can focus on what matters – creating exceptional models!